Home Support

As a home user, it is unlikely you are running a data centre in your closet or have server racks under the stairs. (If you do, please do get in touch) The IT Services we offer home users are more focused to gamers, students, home workers and retired users.

The IT service we provide for home users can be sectioned into three parts, network, home visits and Back to Base.

IT Consultations

Whether it is advice on setting up a minecraft server, buying or building a computer. We can help advise you to make the best IT related decisions.

Home Visits

This is perfect for urgently needed support. All home visits are for software and hardware troubleshooting.  Hardware Replacements are not supported with this option.

Back to Base

This is perfect for non-urgent support. We offer free collection and a fixed rate on repairs.  Hardware replacements are supported with this option.

IT Consultations

£10/day

  • 1/2 charged as 1
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Home Visit

£35/ph

  • First 2 hours charged as 1
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Back To Base

£35

  • price excludes parts
  • price is per device
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Business Support

As a business user, communication and stability are key. When a server is down, this can cost you precious time and money. If your work devices are causing you headaches when you urgently need to email a potential client, that can be a worry you don’t need.

IT Consultations

Setting up an IT infrastructure is certainly a challenging task, if you have no IT knowledge or experience. Often places will try to up-sell you, playing on your ignorance. We listen to your business needs and plans for growth, advising the best IT solutions to accomplish this task.

Remote Support

In this digital world, not all support is needed to be done in person, if your equipment is connected to the internet. Remote Support can provide the urgent attention to your IT issues, without waiting for an engineer to turn up. Allowing for that immediate response.

On-Site Support

This service applies, should your equipment have trouble connecting to the internet, or is an offline device. Remote Support is not always recommend. On-Site support helps tackle the tasks remote support may not accomplish, such as installing a server, printer or new computer. On-Site support is the perfect option should your devices need physical attention.

We provide three tiers of Business IT Support;

I.T. Consultations

£150/day

  • Free if only 2 hours
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Remote Support

£35/ph

  • First 2 hours charged as 1
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On Site Support

£45/ph

  • * Price Excludes Parts
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IT Support Contracts

Your company has expanded, and you need an IT team to keep the trolls at bay. Luckily for you, we specialise in troll repellent with three different support tiers;

Basic Support

Perfect for small companies. While taking the first steps to expand your empire, is never an easy feet, our unlimited remote and telephone support, can help make things a little easier.

Standard Support

Your empire has grown and is picking up the pace, thus more support is needed.

Our standard package offers everything in the basic plan as well as on site visits.

Advanced Support

Well, Well, Well, Glad to see you have made it, boasting a legion of 10 or more warriors under you companies banner, this support package keeps your war machine lucrative and running smoothly, no longer are you reactive… no, no, no, my friend, you are proactive, tending to problems before they start, with nothing now standing in your way.


* Prices are per user
Basic

£45*/mo

  • Unlimited remote & telephone support
  • Third parties liaison
  • Quarterly site audits
  • Quarterly on-site health checks
  • Two onsite support/call-outs
  • Equipment recycling
  • Hardware Management
  • Software Management
  • And more
  • 24/7 Customer Support
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Standard

£55*/mo

  • Unlimited remote & telephone support
  • Third parties liaison
  • Quarterly site audits
  • Quarterly on-site health checks
  • 8 onsite support/call-outs
  • Equipment recycling
  • Hardware Management
  • Software Management
  • And more
  • 24/7 Customer Support
Get Started
Advanced

£65*/mo

  • Unlimited remote & telephone support
  • Third parties liaison
  • Quarterly site audits
  • Quarterly on-site health checks
  • unlimited onsite support/call-outs
  • Equipment recycling
  • Hardware Management
  • Software Management
  • And more
  • 24/7 Customer Support
Get Started